Last Updated January 01, 2024

Disclaimer for RenderX

 
All the information on this website – renderxai.com – is published in good faith and for general information purposes only. RenderX does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website (renderxai.com) is strictly at your own risk. RenderX will not be liable for any losses and/or damages in connection with the use of our website.

Consent 

By using our website, you hereby consent to our disclaimer and agree to its terms.

This Privacy Policy (the “Privacy Policy”) does not apply to data our customers may process when using our Services.

We may collect and receive information about users of our Services (“users,” “you,” or “your”) from various sources, including: (i) information you provide through your user account on the Services (your “Account”); (ii) your use of the Services; and (iii) from third-party websites, services, and partners. We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or RenderX’s data collection, use, and disclosure practices, please contact us at support@renderxai.com.

1. Information We Collect Information You Provide

Account Registration. When you create an Account, we ask for your contact information, including items such as name, company name, address, email address, and telephone number. If you choose to refer another individual or entity to our Services, we may also collect their email address as well. Payment Information. When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, user information through our third-party payment processor. Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us. We only require that you provide personal information that is necessary to set up an Account. Stored Content. When you use the Services to produce an image or video content (“Content”), RenderX stores your Content and associated metadata in your Account to enable you to access previously generated Content. Stored Content also includes content you post, send, receive, and share through our platform, and information shared via our social media platforms. Stored Content will be associated with your Account to provide you with access and can be used to identify you.

Information We Collect When You Use Our Services

Cookies contain a small amount of information that allows our servers to recognize you. We may automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. We may track your use across different websites and services. In some countries, including countries in the European Economic Area (“EEA”), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.

Usage of our Services. When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve performance, develop new features, ensure security, and provide customer support.

Information We Receive from Third Parties

Third-Party Accounts. If you choose to link our Services to a third-party account, we will receive information about that account, such as your authentication token, to authorize linking. To limit information shared, review your privacy settings on third-party accounts.

1. How We Use Information 

We use the information we collect to:

• Provide, operate, and maintain our Services;
• Improve, personalize, and expand our Services;
• Analyze usage and develop new products and features;
• Communicate with you, including customer service and marketing;
• Process transactions;
• Send notifications;
• Prevent fraud and ensure compliance with applicable laws.

1. Data Sharing and Transfers 

We will not sell, rent, or transfer your personal data for commercial purposes. We may share your information with third-party vendors as necessary to provide our services or comply with legal obligations.

Business Transfers. Information may be disclosed during mergers, acquisitions, or asset sales. Legal Disclosures. We may share information to comply with laws or legal processes, enforce policies, prevent fraud, or protect our rights and safety.

1. Legal Basis for Processing 

Personal Information We collect personal information based on legitimate interests, contractual necessity, consent, or legal obligations. We ensure transparency about mandatory information requirements.

1. Third-party Services 

We are not responsible for privacy practices of third-party services linked from our platform. We encourage reviewing their privacy policies.

1. Security

RenderX employs security technologies to protect your information from unauthorized access. However, no online platform can guarantee absolute security.

1. Data Retention 

We retain personal information for legitimate business needs or legal compliance. Data will be deleted or anonymized when no longer needed.

1. Access 

Registered users may access information through their Accounts or by contacting us at support@renderxai.com . Account termination may leave some content accessible publicly. Identity verification may be required for data changes.

1. Your GDPR Rights EU and EEA residents 

have the right to access, correct, delete, restrict processing, request data portability, or withdraw consent regarding their personal data by contacting support@renderxai.com . Complaints can be directed to your local data protection authority.

1. Changes to this Privacy Policy 

We may update this policy periodically. Changes will be posted on renderxai.com. Significant changes will be communicated via email or notifications.

Contact Us For any questions about this Privacy Policy, contact us at support@renderxai.com .