Welcome to RenderX! We provide a cloud-based platform (Platform) where you can create highly realistic 3D character models and videos by leveraging our advanced generative AI technology.
In these Terms, when we say you or your, we mean both you and any entity you are authorised to represent (such as your employer). When we say we, us, or our, we mean RenderX.
These Terms form our contract with you, and set out our obligations as a service provider and your obligations as a customer. You cannot use our Services unless you agree to these Terms.
Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meanings at the end of these Terms.
For questions about these Terms, or to get in touch with us, please email: support@renderxai.com
These Terms were last updated on January 01, 2024.
OUR DISCLOSURES
Please read these Terms carefully before you accept. We draw your attention to:
- our privacy policy (on our website) which sets out how we handle your personal information;
- clause 1.3 (Variations) which sets out how we may amend these Terms;
- clause 4 (Subscription) which includes important details about your Subscription, including cancellation and auto-renewal terms;
- clause 7 (Disclaimers regarding AI-generated content) highlighting disclaimers when using our Platform and Services;
- clause 12 (Liability) detailing the limitations of our liability under these Terms.
We may receive benefits, such as referral fees or commissions, from third-party websites you visit via links from our Platform, or for featuring certain goods or services.
These Terms do not intend to limit your rights and remedies at law, including any of your Consumer Law Rights.
- Engagement and Term
1.1 These Terms apply from when you sign up for an Account until your Account is terminated per these Terms. We grant you a right to use our Services for this period only.
1.2 If you are under 18, you must have obtained consent from your parent, guardian, or supervision of a responsible adult to use our Platform.
1.3 Variations: We may amend these Terms at any time by providing written notice. Continuing to use our Platform after receiving notice or after 30 days constitutes acceptance of amended Terms. If you disagree, you may close your Account and cancel your Subscription from the date the Terms change by providing written notice.
- Our Services
2.1 We provide:
(a) access to our Platform; (b) troubleshooting support (Support Services).
2.2 Request Support Services through our Platform.
2.3 Provide us with safe access to your premises or systems if required.
2.2 Additional Services available upon separate agreement.
2.3 Third-party products/services integrated with ours are independent, and we are not liable for them unless expressly agreed otherwise.
- Account
3.1 You must create an Account to use our Services.
3.2 You are responsible for ensuring all Authorised Users comply with these Terms.
3.3 Keep your information accurate, secure your credentials, and notify us of any unauthorized access immediately.
3.4 We may close inactive Accounts after 12 months, deleting all associated Content. Prior notice will be sent via your email.
- Subscriptions
4.1 Subscription details, including features, fees, and periods, are available on our Platform.
4.2 Billing is recurring per Billing Cycle.
4.3 Upgrades apply immediately; downgrades apply from the next Billing Cycle.
4.4 Payment methods are outlined on our Platform.
4.5 Payments must not be fraudulent or unlawful.
4.6 You may pause your Subscription for up to 3 months during each Subscription Period via your Account.
4.7 Your Subscription auto-renews unless cancelled via your Account.
4.8 Late payments may lead to suspension and interest charges.
4.9 You are responsible for taxes related to using our Services.
- Platform Licence
5.1 While your Account is active, you and your Authorised Users have the right to use our Platform as per these Terms.
5.2 Prohibited uses include unlawful, harmful, malicious, unauthorized or offensive activities.
- Availability and Downtime
6.1 Services may occasionally be disrupted due to maintenance or third-party issues. We will provide reasonable notice when possible.
- Disclaimer regarding Generative AI
7.1 Generated Content may contain inaccuracies, biases or misleading information. You must evaluate all Generated Content independently.
7.2 Generated Content is provided “as is,” without warranties. We disclaim liability for inaccuracies, infringements, or related damages.
- Ownership of Inputs & Outputs
7.1 You own your Inputs. Paid subscribers own Outputs; free subscribers’ Outputs belong to RenderX.
7.2 Public Content use requires your explicit consent.
- Ownership of Services and Platform
8.1 We own all intellectual property in our Services and Platform, including Our Materials. Unauthorized copying or misuse is prohibited.
8.2 We own intellectual property in Platform Developments.
8.3 You have a limited license to use Our Materials during your Subscription.
- Confidentiality and Personal Information
9.1 Both parties agree to confidentiality regarding all sensitive information exchanged.
9.2 Confidential information must only be shared on a need-to-know basis.
9.3 Personal Information disclosure must comply with consent requirements and applicable laws.
- Liability
10.1 We exclude liability for third-party actions, Consequential Loss, or breaches by unauthorized users.
9.2 Our total liability is limited to re-supplying services or costs thereof, and aggregate liability is capped at total Subscription Fees paid.
- Amendments and Modifications
10.1 We may modify these Terms at any time by notifying you through our Platform.
10.2 Continued use of the Services after modifications implies acceptance.
- Governing Law
11.1 These Terms are governed by the laws of New South Wales, Australia.
11.2 Disputes are to be resolved exclusively in New South Wales courts.
- Contact Us
For questions or concerns about these Terms, please email us at support@renderxai.com .